Raise and Engage

Hope Kids Customer Story

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CUSTOMER SPOTLIGHT HopeKids HopeKids provides ongoing events, activities, and a powerful, unique support community for families who have children with cancer or other life-threatening medical conditions. The organization's mission is to surround these remarkable children and their families with the message that hope can be a powerful medicine. The HopeKids Mission: Positioned for Growth and Poised for Success with eTapestry As a growing nonprofit, HopeKids needed a solution that could manage the influx of donor data and information resulting from increasing support. Excel ® just wasn't effective. Staff weren't able to track giving patterns or gain donor insight using basic spreadsheets. And without a way to set up a recurring gift program, the organization couldn't bring in the dependable monthly gifts that make such a difference for nonprofits. After learning that eTapestry could provide fundraisers with leading cloud technology in a solution built specifically for small and growing nonprofits like his, HopeKids President Josh Taylor became interested. When he discovered that an integration with Blackbaud Merchant Services could make gift processing easy— and processing fees much lower—Josh was sold on the benefits that eTapestry could provide. Josh had confidence in his organization's decision to purchase: "I felt like our account manager had our best interest at heart. She was focused on making sure we got the product that best fit our needs and eTapestry does exactly that." —Josh Taylor, President HopeKids is powered by • eTapestry ® • Blackbaud Merchant Services ™ Learn More 800.443.9441 solutions@blackbaud.com www.blackbaud.com January 2017

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